Answer
Intake & policy copilot
Answer questions about hours, services, accepted insurance, and intake steps from documents your staff approves, with a source shown behind each answer.
Prototype examples: front-desk copilot, policy search.
For clinics & dental practices
A front desk that can answer after the phones stop ringing.
Small clinics and dental practices run lean at the front desk, and the same intake and policy questions come up all day. Marvy Labs prototypes AI copilots that answer from your approved documents — scoped away from patient records and clinical decisions — free to try before any commitment.
Schedule
Appointment scheduling
Handle routine scheduling requests, reminders, and reschedules, with anything sensitive or unclear routed to staff instead of the AI guessing.
Prototype examples: booking assistant, reminder automation.
Organize
Document intelligence
Turn SOPs, intake forms, and policy documents into searchable answers and structured fields staff can look up in seconds.
Prototype examples: SOP search, intake-form extraction.
Example builds
What a first clinic prototype could become.
Example · Knowledge AI
Front-desk copilot for policies and intake SOPs
Prototypedocs + search + citations
Answers intake and policy questions from approved clinic documents and shows the source behind each answer.
Example · Scheduling
Appointment booking assistant
Prototypecalendar + reminders
Handles routine scheduling and reminders, freeing the front desk for patients who are already in the room.
Example · Patient communication
Reply drafts for common patient questions
Prototypeapproved content only
Drafts replies to common questions from approved content, queued for staff review before anything is sent.
FAQ
Questions clinics ask before starting.
Does this AI touch patient records or PHI?
No. Prototypes are scoped to public-facing information: office hours, services, insurance and policy questions, and general intake logistics. Patient records and protected health information stay out of the prototype entirely.
Can it help the front desk during busy hours?
Yes — a front-desk copilot can answer common intake and policy questions from your approved documents, so the phones aren't the only way patients get an answer.
Can it check insurance for us?
A prototype can answer general questions about which plans you accept and point patients to the next step, rather than performing real-time insurance verification.
Who reviews what the AI tells a patient?
You do, before it ever goes live. Every answer is grounded in documents you approve, and anything outside that scope is designed to hand off to staff rather than guess.
Engage the studio
Give your front desk a second set of hands.
Brief us on the questions your front desk answers most, and the documents you'd want the AI grounded in. We'll come back with a prototype direction and a fit call — no commitment until there's something worth building. Prefer email? Reach us at hello@marvy-labs.com.