Core service
An AI agent reads a message or event, decides what to do with a fixed set of rules and tools, and either acts or hands off to you. Marvy Labs designs and prototypes agents scoped to one real use case at a time — not a general-purpose bot bolted onto your site.
Respond
Respond to inbound leads, qualify customers against your criteria, triage support requests, and draft follow-ups — with anything sensitive or high-value routed to you.
Prototype examples: sales agent, support agent, booking assistant.
Route
Read incoming messages or form submissions, classify them, and update the tools you already use — a CRM, spreadsheet, ticket queue, or inbox — instead of leaving that work to you.
Prototype examples: CRM updater, inbox triage, ticket router.
Draft
Draft replies, quote follow-ups, and status updates in your voice, queued for a quick approve-and-send instead of a blank page every time.
Prototype examples: quote follow-up agent, review reply queue.
How it's built
We map the trigger, the decision the agent needs to make, the tools it needs access to, and where a person has to stay in the loop.
A free first prototype runs against a small set of real or sample inputs so you can see the agent's behavior before anything is wired into production systems.
Rate limits, input caps, eval checks, and human approval steps get added wherever the use case calls for them — before, not after, paid implementation.
FAQ
A system that reads a message or event, decides what to do using a fixed set of rules and tools, and either acts or hands off to a person. Unlike a plain chatbot, an agent can look things up, fill in a CRM, draft a reply, or flag something for review.
That's a design decision made per use case. Low-risk actions (drafting a reply, tagging a lead) can run automatically. Anything sensitive, high-value, or hard to reverse routes to a human for approval first.
A narrow, working version scoped to one use case and a small set of sample inputs — enough to see how the agent behaves before any integration or paid build begins.
Prototypes typically stay self-contained. Paid implementation is where we connect to your CRM, inbox, calendar, spreadsheets, or internal systems, scoped to what the use case actually needs.
Engage the studio
Brief us on the business goal, the systems involved, and what a win would look like. We'll come back with a prototype direction and a fit call — no commitment until there's something worth building. Prefer email? Reach us at hello@marvy-labs.com.